Shipping policy
Effective Date: 4/20/26
Business Name: iPrint3D Company
Website: https://iprint3d.company
1. Order Processing Time
All orders are processed within 1–3 business days unless otherwise stated on the product page.
Orders are not shipped or delivered on weekends or holidays.
During high-volume periods, processing times may be slightly extended. If there is a significant delay, we will contact you directly.
2. Shipping Rates & Delivery Estimates
Shipping rates are calculated at checkout based on your location and selected shipping method.
Estimated delivery times:
- Standard Shipping: 3–7 business days
- Expedited Shipping: 2–3 business days
Delivery times are estimates and are not guaranteed.
3. Free Shipping
We offer free shipping on orders over $99 within the United States.
4. Shipment Confirmation & Tracking
You will receive a shipment confirmation email with tracking information once your order has shipped.
Tracking numbers typically become active within 24 hours.
5. Delays, Lost, or Damaged Packages
Once an order has been shipped, iPrint3D Company is not responsible for delays caused by the carrier.
If your package is:
- Delayed: Please contact the carrier first using your tracking number
- Lost or Stolen: Contact us at alan@iprint3d.company, and we will assist in filing a claim
- Damaged: Contact us within 3 days of delivery with photos of the damage
We will work with you to resolve the issue as quickly as possible.
6. Incorrect Shipping Information
Customers are responsible for providing accurate shipping information.
If an order is returned due to an incorrect or incomplete address:
- The customer is responsible for additional shipping charges to resend the package
7. International Shipping
We currently do offer international shipping.
If applicable:
- International customers are responsible for any customs duties, taxes, or import fees
8. Split Shipments
In some cases, orders may ship in multiple packages depending on product availability.
You will receive tracking information for each shipment.
9. Contact Information
For any shipping-related questions, contact us at:
Email: alan@iprint3d.company